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FAQs
Our frequently asked questions will be able to answer any of your concerns or queries.

Can’t find what you’re looking for?
- Your National ID
- One month’s latest payslip
- One month’s latest bank statement
If you’re formally employed in the government or private sector, get a payslip and have a bank account into which your salary is paid, you could qualify.
If you took out our one-month product, a Zako loan, it is repaid when you get your next month’s salary. But we’re flexible! You can choose to make a minimum payment that equals the interest or more and then reloan.
While clients can start their applications and get a loan quote on our website, clients must visit any Unifi branch to get their first loan. Thereafter, they can use our mobile channels, USSD (dial *149*57#) or WhatsApp (0670 895 895) to borrow.