Unifi is a fast-growing finance and technology company operating in Zambia, Kenya, Uganda, and South Africa. We offer personal lending products through online, mobile phone, and branch channels. Backed by strong shareholders and a board with extensive experience in entrepreneurship and lending, Unifi is poised for continued success.

We are looking to recruit a Branch Manager for Lusaka Cairo Branch with strong leadership and sales experience who can drive growth. The ideal candidate will excel in team management, customer relations, marketing, risk management, and reporting, ensuring high levels of service and performance across the branch.

Responsibilities

• Assess local market conditions and identify current and prospective sales opportunities.
• Lead a productive environment that fosters team building, hard work and diligence.
• Maintain relationships with customers and stakeholders.
• Ability to Multitask and execute assigned tasks effectively.
• Marketing through identification of target markets. 
• Handles the cases of some customer complaints which have been escalated from the consultants.
• Send monthly reports to the main branch and give updates of the business status.
• Ensure risk is minimized by imploring risk management strategies.
• Ensure high levels of customer service and sales.
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. 
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
• Adhere to high ethical standards, and comply with all regulations/credit policy.
• Network to improve the presence and reputation of the branch and company.
• Stay abreast of competing markets and provide reports on market movement and penetration.
• Approve loans.
• Oversee people management at the branch level.
• Perform any other duties as assigned.

Required:

• Diploma or Degree in Banking & Finance, Business Administration, or a relevant field
• Strong organizational skills
• Ability to work independently and as part of a team
• Leadership skills