Recovery Agents
Nairobi,
Contract

Job Details
Closing Date 30 August 2025
Minimum experience
Entry LevelCompany primary industry
Financial ServicesJob functional area
OperationsJob Description
Unifi is a fast-growing consumer lending company operating in Zambia, South Africa,
Uganda, and Kenya. Unifi delivers personal lending products through online, mobile phone
and branch channels. The company is well supported by strong shareholders and a board of
directors with vast experience in entrepreneurship and lending.
Contract Duration
Three (3) months contract
The Role:
The Recoveries team is seeking individuals to assist with follow-ups on clients with
outstanding debts. Please note that this is a field-based role, not an office position, although
maintaining accurate administrative records is still essential. Collaboration and teamwork
within the Recoveries department are also key to success in this role.
Responsibilities
Conduct daily field visits to follow up on overdue client repayments.
Engage professionally with clients to recover outstanding debts.
Negotiate and finalize in-person repayment plans with clients.
Accurately document daily recoveries and client interactions.
Monitor and ensure adherence to established repayment plans.
Provide the Recoveries department with updates, risks, and field findings.
Collaborate with branch and operations teams to optimize field recovery efforts.
Requirements
Diploma in any business course
One year experience
Experience in Debt collection
Must know how to ride a boda boda (motorbike)
Must have a boda boda boda (motorbike) license
Unifi is redefining personal credit with innovations that will make life easy for 1 million clients by 2025.
We’re optimistic about the future and have conviction in the potential of the African continent and its people.
