Recoveries Agent
Kampala,
Permanent

Job Details
Closing Date 31 December 2025
Minimum experience
Entry LevelCompany primary industry
Financial ServicesJob functional area
Customer ServiceJob Description
Unifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending.
Learn more about Unifi at:
www.unifi.credit/about
https://www.youtube.com/watch?v=vl32BzxAHfA&t=4s
https://www.youtube.com/watch?v=_Gf1ZiFpfSc&t
Responsibilities
- Contact client debtors by telephone and letter, to agree debt recovery plans and follow up as appropriate.
- Reviewing documentation (all aspects of the contract) to assess liability, identify contract issues, and judge recoverability.
- Using knowledge and initiative to reach amicable solutions to settling debts on behalf of clients, taking into account the circumstances of the case.
- Establish repayment schedules, monitor repayment of debts, and adherence by debtors to instalment schedules.
- Maintain statistics on recoveries.
- Ensure that all legal documents are properly lodged and chased up.
- Help make Unifi a cool place to work!
Requirements
- Experience in debt recovery.
- Must know how to ride a motorcycle and having a valid licence is an added advantage.
Apply
Unifi is redefining personal credit with innovations that will make life easy for 1 million clients by 2025.
We’re optimistic about the future and have conviction in the potential of the African continent and its people.
