Receptionist
Lusaka,
Contract

Job Details
Closing Date 04 June 2026
Minimum experience
Entry LevelCompany primary industry
Financial ServicesJob functional area
AdministrativeJob Description
About Unifi
Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for thousands of clients across Zambia, Kenya, Uganda,South Africa and Tanzania. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more. As one of the fastest-growing lenders in East Africa, we combine exceptional client service with the very best tech and data analytics.
Learn more about Unifi at:
https://www.youtube.com/watch?v=eUrwaPmzU5E
https://www.youtube.com/watch?v=vl32BzxAHfA&t=26s
https://www.youtube.com/watch?v=_Gf1ZiFpfSc&t=188s
Role Purpose
The Receptionist provides front-desk, administrative, and facilities support to the Office Administrator to ensure the smooth day-to-day running of the head office. This role is the first point of contact for clients, visitors, and staff, creating a welcoming and professional office environment while supporting daily operations and events.
Key Responsibilities
- Maintain a clean, organized, and welcoming reception area.
- Manage visitor logs and issue access badges and tags.
- Handle all incoming and outgoing mail, courier deliveries, and collections.
- Maintain and update office records, databases, filing systems, and library materials.
- Order, manage, and monitor office consumables including groceries, stationery, beverages, and cleaning supplies.
- Support office facilities and maintenance requirements, including key cutting arrangements.
- Assist with access control and alarm system administration.
- Maintain first aid supplies and ensure kits are stocked and compliant.
- Prepare meeting rooms with required materials and equipment.
- Assist in organising of large group events and office functions.
Requirements
- Grade 12 qualification and/or a Diploma or Certificate in Business Administration, Secretarial Studies, or a related field.
- Minimum of two (2) years’ proven experience as an Administrative Assistant, or in a similar role.
- Strong organizational abilities with the capacity to multitask effectively.
- Excellent written and verbal communication skills.
- Proficiency in Google Workspace, Microsoft Office, and general office software.
- Ability to work independently as well as collaboratively within a team environment.
- High level of attention to detail with strong problem-solving skills.
- Working knowledge of basic procurement processes and inventory management.
Unifi is redefining personal credit with innovations that will make life easy for 1 million clients by 2025.
We’re optimistic about the future and have conviction in the potential of the African continent and its people.
