About Unifi

Boldly different. Fiercely human. Proudly African. 

Unifi is redefining credit in Africa with simple, fast personal loans delivered through online, mobile and branch channels. We make life easy for our clients across Zambia, Kenya, Uganda, South Africa and Tanzania. Unifi has conviction in the African continent and its people, and our products enable our clients to achieve even more.  As one of the fastest-growing lenders in Africa, we combine exceptional client service with the very best tech and data analytics. 

Purpose of the role

The special projects lead reports to the country manager and act as a strategic yet hands on operational partner.  The role is responsible for driving business scalability, tackling complex operational challenges, streamlining processes and leading cross functional initiatives with a particular focus on key projects undertaken in partnership with the country manager.

Responsibilities 

• Lead the planning, execution and monitoring of special projects, ensuring they are delivered on time and up to the required standard.
• Collaborate with management to align projects with company and country objectives, identify deliverables and milestones.
• Coordinated cross functional teams to ensure seamless delivery and alignment.
• Proactively identify risks, mitigation strategies; monitor and report on progress to all role players, address challenges and adjust plans as needed.
• Lead and support roll out of projects related to strategy across all functional areas e.g. but not limited to marketing, activations, retention, technology, product etc.
• Lead and support projects to optimise collections.
• Partner with HR on key people related initiatives and support implementation and delivery.
• Manage and support management on regulatory risks impacting the business.
• Monitor and report on project progress to all role players

Requirements

• Honours degree in Engineering or Finance
• Strong organisational skills, with the ability to get buy in for change and deliver measurable impact.
• Humble yet ambitious, with the confidence to make tough decisions quickly and challenge the status quo when it adds value.
• Exceptional problem solving ability and commitment to continuous improvement.
• Excellent communication and interpersonal skills with a proven ability to collaborate with cross functional teams and role players on all levels.
• Meticulous attention to detail
• Able to turn an unclear business problem into a structured analytical approach.
• Curious and willing to experiment, learn and change direction when the information available tells you to.
• Comfortable working in a fast paced environment where not everything is perfectly structured.
• Practical and willing to get your hands dirty.