Each Kwika point is worth K1. Here’s how you can earn them: You can turn your Kwika into quick cash when you have at least 100 Kwika points. 100 Kwika points = 100 kwacha. Dial *414#, WhatsApp 0966 414 414 or visit your nearest Unifi branch to redeem your Kwika.
How can I redeem my Kwika rewards?
Once you have 100 Kwika points or more, you can instantly convert them into kwacha. To redeem: Dial *414# or WhatsApp 0966 414 414 and select option 5, or visit your nearest Unifi branch. You can also participate in Kwik Mbasela, where you stand a chance to play and win even more Kwika points.
What are Kwika rewards?
Kwika rewards are loyalty points that Unifi clients earn by engaging with us, whether you’re joining for the first time, making payments on time, referring friends, or borrowing again.
I got a Zako loan, when do I pay it back?
A Zako loan is repaid when you get your next month’s salary. But we’re flexible! You can choose to make a minimum payment that equals the interest or more and then transfer the balance to the next month.
Can I make a part payment?
Yes, you can make a part payment and transfer the balance. To make a part payment, dial *414#, Whatsapp us on 0966 414 414, or visit your nearest Unifi branch.
How do I qualify for a top up?
You could qualify for a top up at any time, depending on whether you can afford to borrow more. Dial *414#, Whatsapp us on 0966 414 414 or visit your nearest branch to see if you qualify at this time.
Will arrears interest be added onto my loan if I skip a payment?
Yes. If you are unable to make a full payment, you can pay a minimum amount that equals interest and fees or more and transfer the balance to avoid arrears interest.
How can I make a payment if the branch is closed?
Simply dial *414# or Whatsapp us on 0966 414 414 to make a payment anytime, anywhere with the Uniapp.
How do I get the money when I’ve applied through the Uniapp?
The money is paid into your bank account or mobile money account.
Do I need to visit the branch to get a loan?
You only need to visit a branch when it’s your first time applying for a loan from Unifi. Thereafter, you can use your phone and get our services with the Uniapp: Dial *414# or Whatsapp 0966 414 414 and select “Borrow” to apply for a loan.
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