If we didn’t get your documents, you’ve got mail or an SMS. If you didn’t hear from us, don’t stress, we have your documents and are working on your application. Need the cash faster? Sign in by going to “My Unifi”, and click on Superfast.
Where can I get a settlement quote?
Simply sign in by going to “My Unifi.” Select the account you want to settle, choose your preferred settlement date, and you’ll have the option to download the settlement quote.
Where can I get a statement?
Sign into “My Unifi.” Select the account you want a statement for, and you’ll be able to email your statement.
What is the balance on my account/s?
Sign in on “My Unifi” to check the balance on your account(s).
How much do I qualify for?
The amount you could qualify for depends on a few things like your credit score and affordability. To see what you could qualify for, apply on www.unifi.credit.
Why can’t I get a bigger loan?
The amount you could qualify for depends on a few things like your credit score and affordability. Repeat Unifi customers who have good credit histories with us could qualify for higher limits over time, which is one of the perks of using Unifi every time you have a cash crunch.
When will my limit be increased?
We could offer you a limit increase at any time, depending on things like your current credit score and payment history. We’ll let you know as soon as your limit goes up. To start qualifying for higher limits, ensure you settle your account(s) on time and never skip or dispute your payments.
When will I get the money?
If you chose Superfast, our automatic bank statement sharing option, you should get your cash in the next few hours. If you manually uploaded or emailed your documents, it could take up to 24 hours. Manually uploaded your proof of income and want to get your cash faster? You can still change your mind! Sign in on www.unifi.credit, go to …
Why did you debit my account so early?
We try to make life easy for our clients and give them the peace of mind that their debit orders will be successful. We have functionality in place that allows us to track when you have enough funds to make a payment. This lowers your banking fees and successful payment helps keep your credit record in check.
Why was my account not debited?
There could be a few reasons for this, and it could be anything from banking issues to system downtime. If you’re stressing about missing your payment, you’re welcome to make a manual payment. Call us on 021 11 00 600 24/7 for help.
